
Key takeaways
Many Kenyans move between Swahili and English many times a day, so this guide does both. If you are looking to nunua airtime anywhere in Kenya, on any major network, you can do it in a few steps with TekeTeke Airtime. Below you will find the English steps first, then a short Swahili summary.
How to buy airtime in English
- On your phone, dial *831#.
- Follow the instructions that appear on the screen.
- Confirm your details and the amount.
- You will receive instant transaction confirmation.
It works on Safaricom, Airtel, Telkom and Faiba, it is available 24/7 and buying through *831# is free of charge. You also get 2% bonus airtime on top-ups. For pictures and more detail, read our step-by-step *831# guide.
Another way: Paybill 7777727
If you prefer to pay through Paybill, use number 7777727 and follow the instructions. Not sure which route to choose? USSD or Paybill? compares the two.
Nunua airtime kwa Kiswahili
Karibu TekeTeke Airtime! Hivi ndivyo unavyonunua airtime:
- Piga *831# kwenye simu yako.
- Fuata maelekezo yanayoonekana kwenye skrini.
- Thibitisha maelezo yako na kiasi unachotaka.
- Utapata ujumbe wa uthibitisho mara moja.
Huduma hii inafanya kazi kwenye Safaricom, Airtel, Telkom na Faiba. Inapatikana saa 24 kila siku. Kununua kupitia *831# ni bure, na unapata bonasi ya asilimia 2 ya airtime kwenye kila top-up.
Kumbuka: hakuna haja ya kutumia intaneti au programu. Remember: you do not need internet or an app. USSD works on basic phones and smartphones alike, so anyone in the family can use it, from a student to a grandparent. If you want to buy for a relative, see how to buy airtime for someone else.
Maneno muhimu: useful words
| Swahili | English |
|---|---|
| Nunua airtime | Buy airtime |
| Piga *831# | Dial *831# |
| Kiasi | Amount |
| Uthibitisho | Confirmation |
| Bonasi | Bonus |
| Msaada | Help |
Tips za kununua: buying tips
- Angalia nambari mara mbili kabla ya kuthibitisha. Check the number twice before you confirm.
- Tumia njia rasmi tu: *831# na Paybill 7777727. Use official channels only.
- Usimwambie mtu yeyote PIN yako. Never share your PIN with anyone.
- Weka kiasi kidogo cha akiba kwa dharura. Keep a small reserve for emergencies.
Unataka kujua zaidi kuhusu maneno kama USSD na Paybill? Read airtime terms explained for plain-language definitions.
Chagua mpango wako: choose your plan
TekeTeke ina mipango mitatu: Teke Basic (KSh 10 hadi KSh 1,999) kwa matumizi ya kila siku, Teke Pro (KSh 2,000 hadi KSh 5,999) na Teke Elite (KSh 6,000 hadi KSh 11,000). There are three plans, from everyday top-ups to bulk needs. See our airtime plans for details.
Msaada: help when you need it
Una swali? Piga simu au tuma ujumbe wa WhatsApp kwa +254 713735116, Jumatatu hadi Ijumaa, saa mbili asubuhi hadi saa mbili usiku. That is 8:00 AM to 8:00 PM, Monday to Friday. You can also use our contact form or read how to reach the TekeTeke support team.
Una biashara ndogo au timu? Unaweza kusoma kuhusu bulk airtime for business, yaani airtime kwa wingi, pamoja na punguzo kwa Teke Pro na Teke Elite.
Ukiwa tayari, piga *831# na nunua airtime sasa. When you are ready, dial *831# and top up in moments.
Frequently asked questions
Nunua airtime Kenya: ninatumia nambari gani?
Piga *831# kwenye simu yoyote na ufuate maelekezo. You can also use Paybill 7777727.
Is buying airtime through *831# free?
Yes. Buying airtime through *831# is free of charge, and you get 2% bonus airtime on top-ups.
Je, huduma hii inafanya kazi kwenye mitandao gani?
Inafanya kazi kwenye Safaricom, Airtel, Telkom na Faiba.
Ready to top up?
Dial *831# to buy airtime on any major network, free of charge, with 2% bonus airtime.

