Key takeaways
- TekeTeke's Paybill number is 7777727.
- Enter the number, then follow the instructions you are given.
- Keep your confirmation message every time.
- You can also buy airtime by dialling *831#, free of charge.
There are two ways to buy airtime from TekeTeke Airtime, and Paybill is one of them. If you already pay bills and buy goods this way, learning how to use Paybill for airtime takes just a few minutes. Below is what you need to know, kept simple.
What Paybill is
Paybill is a way of paying a business using a number. Instead of handing over cash, you enter the business's Paybill number and follow the instructions that appear. Many Kenyans use it for bills, school fees and shopping, so it may already be familiar.
Our Paybill number for airtime is 7777727.
How to use Paybill for airtime with TekeTeke
Open the payment option you normally use for Paybill on your phone. Then follow the instructions you see on screen.
- Choose the Paybill option in your usual payment menu.
- Enter our Paybill number: 7777727.
- Follow the instructions you are given, and read each screen carefully.
- Check the details before you approve.
- Wait for your confirmation message and keep it.
The exact screens depend on the service you pay from, so we recommend reading each prompt rather than rushing. If anything looks unfamiliar, stop and contact us before you continue.
Paybill or *831#? Choosing between them
Both options work, and neither is better in every situation. It depends on what is handy at that moment.
| Feature | Paybill 7777727 | *831# |
|---|---|---|
| How it works | Enter the Paybill number and follow the instructions | Dial the code and follow the simple instructions |
| Good when | You already have your payment service open | You are on any phone, with no internet |
| Cost to buy | Follow the instructions shown | Buying through *831# is free of charge |
| Networks | Works with the airtime you are buying | All major networks in Kenya |
For a full side-by-side, read USSD or Paybill? and our step-by-step guide to buying airtime with *831#.
Tips for paying safely
- Double-check the Paybill number: 7777727.
- Never share your PIN with anyone.
- Ignore messages or calls asking you to pay to a different number.
- Keep the confirmation until you have checked your balance.
It also helps to keep a note of the day and amount you paid, especially if you buy for several people. That way you can match each payment to its confirmation without any guesswork later. Anyone offering airtime through other channels is not us. Our payment security guide has more, and it is worth reading before you make larger purchases.
If something does not look right
If you do not see a confirmation, or you made a payment you were not sure about, do not repeat it straight away. Note the amount and the time, then contact our team by phone or WhatsApp on +254 713735116 (Monday to Friday, 8:00 AM to 8:00 PM) or through our online chat. Our page on how to confirm your airtime purchase explains what to check.
Whichever way you choose, you can also dial *831# at any time, on any phone, with no internet needed.
Frequently asked questions
What is the TekeTeke Paybill number?
Our Paybill number is 7777727. Enter it and follow the instructions to buy airtime.
Should I use Paybill or *831#?
Both work. Use Paybill if you already have your payment service open, and *831# when you want a quick, free-of-charge option that works on any phone.
What should I do if I do not get a confirmation after paying?
Check your messages and balance, avoid paying again straight away and contact us by phone, WhatsApp or online chat.
Is Paybill safe to use for airtime?
Use only our official Paybill number, 7777727, never share your PIN and keep your confirmation message.
Ready to top up?
Dial *831# to buy airtime on any major network, free of charge, with 2% bonus airtime.
