Key takeaways
- An airtime allowance keeps your team reachable and shows you value them.
- Set a clear amount per role and keep simple records.
- Teke Pro adds automated top-ups and bulk discounts.
- Teke Elite adds airtime gifting, the highest bulk discounts and a dedicated account manager.
Your team relies on their phones every day, whether they are confirming deliveries, talking to customers or checking in with a supervisor. An employee airtime allowance covers that cost, keeps everyone reachable and tells your staff that you notice the little things. Here is how to set one up in a way that stays simple and fair.
Why airtime works as a staff perk
- It is useful. Everyone needs airtime, so nobody has to guess whether they will like it.
- It is flexible. You can adjust the amount as roles or budgets change.
- It protects the business. Staff who are always reachable respond faster.
- It is affordable. You choose an amount that fits your budget, and top-ups start from KSh 10.
How to set up an airtime allowance
- Decide who gets it. Field staff and customer-facing roles may need more than office staff.
- Set an amount per role. Keep it easy to explain, for example one figure for each group.
- Choose a rhythm. Monthly on a fixed day works well, since people can plan around it.
- Put it in writing. A short note explaining the amount, timing and purpose avoids confusion.
- Keep records. Save every confirmation message, and ask your accountant how to record the allowance in your books.
If you are new to managing more than one phone, see managing airtime for a team for a repeatable system.
Where TekeTeke plans fit in
You can start with Teke Basic (KSh 10 to KSh 1,999) for individual top-ups. As your team grows, bigger purchases open up more features.
| Plan | Amount | Useful for a team because |
|---|---|---|
| Teke Pro | KSh 2,000 to KSh 5,999 | Adds automated airtime top-ups and bulk discounts |
| Teke Elite | KSh 6,000 to KSh 11,000 | Adds airtime gifting, the highest bulk discounts and a dedicated account manager |
Automated top-ups save you remembering each month, and a dedicated account manager on Teke Elite gives you one contact for questions. Read more in bulk airtime for business.
A simple example: a small shop owner might give each of three attendants the same monthly amount, and top up the delivery rider a little more. Everyone knows the rule, and there are no awkward conversations about who gets what.
Tips to make it feel like a real thank-you
- Announce the allowance with a short, warm message rather than a memo.
- Review the amount once or twice a year, and involve your team.
- Consider a small extra top-up for someone who has gone the extra mile.
- Remind staff to use official channels only and never share their PIN.
- Ask for feedback: are the amounts enough, and is the day of the month convenient?
Ready to try it? Dial *831# to make your first top-up, or talk to us about a larger arrangement through our contact section.
Frequently asked questions
What is an employee airtime allowance?
It is an agreed amount of airtime that an employer provides to staff, usually monthly, so they can stay reachable for work.
Which TekeTeke plan suits a team allowance?
Teke Pro (KSh 2,000 to KSh 5,999) adds automated top-ups and bulk discounts, and Teke Elite (KSh 6,000 to KSh 11,000) adds the highest bulk discounts and a dedicated account manager.
How do I keep records of airtime for my staff?
Keep each transaction confirmation message and note the date, amount and recipient. A simple monthly list is enough to start.
Ready to top up?
Dial *831# to buy airtime on any major network, free of charge, with 2% bonus airtime.
